Privacy policy

Link Education is required to collect, use, store and disclose a range of personal information on students, employees and a range of other stakeholders.

We are committed to maintaining the privacy and confidentiality of all student and user records.

This policy applies to all students, employees and contractors.

Open and transparent management of personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Anonymity and pseudonymity

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Collection of solicited personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Dealing with unsolicited personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Children under the age of 13

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Notification of the collection of personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Automated information collections

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Direct marketing

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Cross-border disclosure of personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Adoption, use or disclosure of government related identifiers

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Quality of personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Security of personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Access to personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

Correction of personal information

We may use the information we collect about you in connection with providing services offered, including in the following ways:

  • For the purpose for which you specifically provided the personal information, for example to respond to a specific inquiry.
  • To send you notifications about your accounts or transactions with us and to otherwise contact you with information that we believe will be of interest to you.
  • To notify you about our products and services and special offers
  • To analyse our business or use of our websites, enhance existing features, or develop new features products and services.
  • To allow you access to our websites to post your own content or communicate with others.
  • As otherwise described to you at the point of collection.

Information collected for the provision of nationally accredited training and assessment may also be required to be disclosed to a number of organisations such as:

  • Registering bodies such as ASQA (National), VRQA (Victoria) or TAC (Western Australia);
  • Government funding bodies in each state and territory and/or Commonwealth Government;
  • Apprenticeship Centres;
  • Employers and Job Services Providers;
  • External auditors and our consultants;
  • The Australian Taxation Office; and
  • Other entities required by law and in accordance with the Privacy Act 1988.

The Institute will not disclose any personal or sensitive information to a third party except for the direct provision of training and assessment or in emergency and life threatening situations.

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